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MANAGEMENT INFORMATION SYSTEMS 6TH EDITION PDF

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A The vertical dimension of the cycle shows the life expectancy of a particular information technology, and the horizontal dimension shows time. B The vertical dimension of the cycle shows the extent to which an organization derives value from a particular information technology, and the horizontal dimension shows time.

C The vertical dimension of the cycle shows the expected investments required for a particular information technology, and the horizontal dimension shows time.

D The vertical dimension of the cycle shows the efficiency of a particular information technology, and the horizontal dimension shows life expectancy of that information technology. E The vertical dimension of the cycle shows the user-friendliness of a particular technology, and the horizontal dimension shows the amount of investment in that technology.

A create jobs, groups, and processes that are all devoted to scanning the environment B select the database and data storage advances C address the current opportunity to grab customers and market share D match the most promising new technologies with current economic opportunities E assess the value of the use of technology for customers and internal clients Answer: A provide high quality products and services at low prices as a business strategy for gaining a competitive advantage B allow free product information to customers as a business strategy for gaining a competitive advantage C allow dissatisfied customers easy access to business premises and top management of the firm D match customer preferences with product features and increase the customer base E provide free goods and services to customers as a business strategy for gaining a competitive advantage Answer: A It is the cost of an alternative that must be forgone in order to pursue a certain action.

B It is the cost of producing an additional unit of output. C It is the cost that is independent on the level of goods or services produced by the business. D It is the cost that has already been incurred and cannot be recovered. E It is the cost incurred in making an economic exchange. A providing free services to customers and getting paid for it by third parties B reducing the sale price of one item in order to sell something else of value C distributing products to customers without an appreciable cost to anyone D offering basic services for free, but charging a premium for special features E allowing people to participate and collaborate to create something of value Answer: Conceptual 64 Musicmatch Jukebox is an all-in-one music management tool that was first marketed in Which of the following explains this approach to applying freeconomics?

A labor exchange approach B freemium approach C zero marginal cost approach D cross subsidies approach E gift economy approach Answer: Its 17 million articles have been written collaboratively by volunteers around the world, and almost all of its articles can be edited by anyone with access to the site.

This allows people to participate and create something of value for everyone.

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Discuss the role of information systems in supporting business processes 66 Tele'Wire, a mobile manufacturer, offers free connections to customers who buy its mobile phones. This cost of connection is actually included in the price of the mobile phone.

Discuss the role of information systems in supporting business processes 68 Unstructured decisions can be programmed directly into operational information systems so that they can be made with little or no human intervention. Discuss the role of information systems in supporting business processes 69 At the executive level, information systems are typically used to optimize processes and to better understand the underlying causes of any performance problems.

Discuss the role of information systems in supporting business processes 70 Tactical-level decision making is more structured and routine than operational-level decision making.

Conceptual 72 Executive-level decisions are referred to as unstructured decisions. Conceptual 73 With respect to the organizational decision making levels, top level managers typically focus on problems within a specific business function, such as marketing or finance.

Conceptual 74 For unstructured organizational decisions, few or no procedures to follow for a given situation can be specified in advance. Conceptual 75 Most organizations have three general decision-making levels: Discuss the role of information systems in supporting business processes 77 In an organizational setup, a functional area represents a discrete area of an organization that focuses on a specific set of activities.

Conceptual 78 Organizational learning is the ability of an organization to use past behavior and information to improve its business processes. Conceptual 79 Organizational strategy is a firm's plan to accomplish its mission and goals as well as to gain or sustain competitive advantage over rivals.

Conceptual 80 In an organization, managers use value chain analysis to identify opportunities where information systems can be used to develop a competitive advantage. Conceptual 82 The use of information systems has become one of the primary ways that organizations improve their value chains. Discuss the role of information systems in supporting business processes 83 Choosing and implementing an emerging information system is not sufficient to gain or sustain competitive advantage.

Discuss the role of information systems in supporting business processes 84 A home-replication strategy can be referred to as an international strategy. Conceptual 85 The inability to react to local market conditions is a major disadvantage of firms pursuing a multidomestic business strategy.

Managing and Using Information Systems: A Strategic Approach, 6th Edition

Conceptual 87 Risk tolerance for people within the organization should be low for the deployment of innovative information systems. Discuss the role of information systems in supporting business processes 88 The e-business innovation cycle puts strategy ahead of technology. Describe the effects of e-commerce on the modern business world 89 Any industry that utilizes digital technologies is on a path toward increasingly lower costs, ultimately toward a price of free—or at least "free" for consumers.

Discuss the role of information systems in supporting business processes 91 Describe the differences between operational-level decision making and tactical-level decision making by managers in organizations.

At the operational level of a firm, the routine, day-to-day business processes and interactions with customers occur. Operational planning typically has a time frame of a few hours or days, and the managers at the operational level, such as foremen or supervisors, make day-to-day decisions that are highly structured and recurring.

At the managerial level or tactical level of the organization, functional managers focus on monitoring and controlling operational-level activities and providing information to higher levels of the organization. Managers at this level, referred to as mid-level managers, focus on effectively utilizing and deploying organizational resources to achieve the strategic objectives of the organization.

Managerial-level decision making is not nearly as structured or routine as operational-level decision making. Managerial-level decision making is referred to as semistructured decision making because solutions and problems are not clear-cut and often require judgment and expertise. Page Ref: At the executive level or strategic level of the organization, managers focus on long-term strategic questions facing the organization, such as which products to produce, which countries to compete in, and what organizational strategy to follow.

Executive-level decisions deal with complex problems with broad and long-term ramifications for the organization. Synthesis 93 Explain how information systems implemented in the operational level are different from those implemented at the strategic level. Information systems at the operational level are designed to automate repetitive activities, such as sales transaction processing, and to improve the efficiency of business processes and the customer interface.

Information systems at the strategic level are used to obtain aggregate summaries of trends and projections of the future.

At the executive level, information systems provide KPIs that are focused on balancing performance across the organization. Synthesis Course LO: Porter's primary competitive forces include: Conceptual 95 How are firms pursuing a global business strategy different from firms pursuing a multidomestic business strategy? Firms pursuing a global business strategy work in a centralized fashion. As the decisions are made at the headquarters, the organization can be characterized as a centralized hub.

The headquarters gives the overall strategic direction and thus has tight control of the entire company as well as the knowledge that is generated within the company. However, the need to achieve economies of scale prohibits implementation of local strategies, and thus a global company cannot quickly react to local challenges and opportunities.

Management Information Systems, Sixth Edition

Here, data flows extensively from the subsidiaries to the home location, and the home location exerts strong control on the subsidiaries. The multidomestic business strategy uses a loose federation of associated business units, each of which is rather independent in their strategic decisions.

In other words, the degree of integration is very low, and the individual subunits can respond quickly to their respective market demands. Multidomestic companies can thus be extremely flexible and responsive to the needs and demands of local markets, and any opportunities arising in local markets can be quickly seized. However, working in a decentralized fashion, much of the knowledge generated is retained at the local subsidiaries, and knowledge transfer between the individual subsidiaries is often limited, leading to inefficiencies and mistakes that potentially can be repeated across subsidiaries.

In sum, for companies following a multidomestic business strategy, very little data and control information flow between the home and subsidiary locations.

A global business strategy works much more in a centralized fashion. Companies using a transnational business strategy selectively decide which aspects of the organization should be under central control and which should be decentralized. This business strategy allows companies to leverage the flexibility offered by a decentralized organization to be more responsive to local conditions while at the same time reaping economies of scale enjoyed by centralization. However, this business strategy is also the most difficult, as the company has to strike a balance between centralization and decentralization.

In contrast to global organizations, where most of the resources are centralized in a company's home country, different resources in a transnational company can be centralized in different countries, depending on where the company can achieve the greatest returns or cost savings.

Synthesis 97 Explain the organizational requirements for innovation. There are three types of organizational requirements for innovation. Process requirements: To deploy innovative information systems well, people in the organization must be willing to do whatever they can to bypass and eliminate internal bureaucracy, set aside political squabbles, and pull together for the common good.

Resource requirements: Organizations deploying innovative information systems must also have the human capital necessary to deploy the new systems. The organization must have enough employees available with the proper systems knowledge, skills, time, and other resources to deploy these systems. Alternatively, the organization must have resources and able systems partners available to outsource the development of such systems if necessary.

Risk tolerance requirements: The last characteristic of an organization ready for the deployment of innovative information systems is that its members must have the appropriate tolerance for risk and uncertainty as well as the willingness to deploy and use new systems that may not be as proven and pervasive as more traditional technologies.

If people within the organization desire low risk in their use of information systems, then gambling on cutting-edge systems will probably not be desirable or tolerable for them.

Management Information Systems, 6th Edition

Disruptive innovations are new technologies, products, or services that eventually surpass the existing dominant technology or product in a market.

Within every market, there are customers who have relatively high, moderate, or low performance requirements from the existing product offerings. Over time, as disruptive innovations and incremental improvements are introduced into an industry, the capabilities of the products in all segments i. At the same time, as the low-end products also improve, they are increasingly able to capture more and more of the mainstream marketplace. These developments caused by disruptive innovations, typically ignored by established market leaders, lead to decrease in their market dominance, leading to market failure—a term known as innovator's dilemma.

Discuss the role of information systems in supporting business processes 99 Distinguish between the terms e-commerce and e-business. E-commerce generally means the use of the Internet and related technologies to support commerce. E-business has a broader meaning: The e-business innovation cycle suggests three new ways to think about investments in disruptive innovations: Free ebook download XooBooks is the biggest community for free ebook download, audio books, tutorials download, with format pdf, epub, mobi,…and more.

Effy Oz Publisher: Course Technology Genres: Technical Publish Date: January 23, ISBN PDF Language: English Ads. When you finish this chapter, you will be able to: Explain why information technology matters. Define digital information and explain why digital systems are so powerful and useful.

Explain why information systems are essential to business. Identify the functions of different types of information systems in business.

Describe careers in information technology.The copy may be good, but it is never as good as the original. Conceptual 78 Organizational learning is the ability of an organization to use past behavior and information to improve its business processes.

Identify major ethical and societal concerns created by widespread use of information technology. Discuss the role of information systems in supporting business processes 3 Which of the following actions can be included as a part of operational planning?

D They have a need to create integrated networks between the home office and the multiple local subsidiaries.

What is a problem? Each of the other chapters has been revised with newer concepts added, discussions of more current topics fleshed out, cases updated or replaced, and old, outdated topics removed or at least their discussion shortened.

Digital information consists of zeroes and ones representing two states. E-business has a broader meaning: